Cloud EMR, practice management & billing for independent practices
Practice Management
Run the business side of your practice
Web-based practice management that handles scheduling, eligibility, statements, payments and collections, right in your browser. Included in our Gold and Platinum plans, or available on its own.
Front Desk
Check-in to checkout, faster
Get patients scheduled, registered and verified before they reach the exam room.
Appointment Scheduling
Color-coded scheduling to book and track every visit. Check patients in, collect co-pays and print encounter forms from one screen, with reports on waiting-room times and missed charges.
Patient Registration
Fast, keyboard-friendly data entry that keeps staff off the mouse, plus unlimited custom fields for anything else your practice tracks.
Eligibility Verification Clearinghouse
Check coverage in real time or in batches instead of by phone. See subscriber coverage, effective dates, birth-date match and patient responsibility before the visit.
Document Scanning
Scan insurance cards, driver’s licenses, EOBs and other paperwork so it’s stored digitally instead of in a file cabinet.
Billing & Payments
Get paid for the work you do
Follow every claim from remittance to patient balance, and give patients an easy way to pay.
ERAs Clearinghouse
Receive every available electronic remittance, primary and secondary, at no extra cost. Clearinghouse files are queued and processed automatically, and denials go to the right worklist.
Denial Management
Track denials and appeals in one place. Denials are classified and routed automatically, and patterns show where staff training can prevent the next one.
Statement Processing
Clear, concise patient statements that lead with account number, amount due and due date, plus a patient payment portal that cuts admin work and improves collections.
Credit Card Processing
A secure portal where patients pay by card or check, update their details, view statements and look up terms in a healthcare glossary. Learn more about payment processing
Collections
Work HSA and high-deductible balances with worklists, automated letters and contact history, and hand accounts to outside agencies while tracking balances.
Reports & Office Tools
Keep the whole office in sync
See how the practice is doing and keep paperwork and staff communication in one place.
Reporting
Standard and ad-hoc reports built around your key performance indicators, exported to PDF, CSV or spreadsheet.
Forms
Generate encounter forms, appeal letters and other documents as PDFs, ready to print, fax or email.
Internal Messaging
Secure messaging between staff, so patient matters stay out of regular, unsecured email.
Gold
Practice management and billing software without a clearinghouse, built for cash-pay practices.
See the Gold plan →Platinum
Everything in Gold plus the integrated clearinghouse: unlimited eClaims, eligibility checks and ERAs, with claim scrubbing.
See the Platinum plan →PM software only
Already have an EMR you like? Practice management, with the integrated clearinghouse, is also available on its own.
Ask about PM-only pricing →Meet your practice goals
See how OneTouch practice management fits the way your office works.
Questions? Call 800-418-6824