Next, you'll toggle to the "I forgot my Username", and indicate if you're a Patient, System User, or the Practice Administrator. If you're a patient, you will need to contact your provider's office and have them resend that information to you. If you're a system user, enter the email address associated with your user profile, and your user name will be sent to you. NOTE: If you, or your Practice Administrator, have not added an email address to the user profile, no user name will be sent. You will need to contact your Practice Administrator and have them provide that to you.