Looking for an athenahealth alternative?
OneTouch EMR gives independent practices and groups a physician-built EMR, an AI Suite, practice management with an integrated clearinghouse and optional billing services, all in one system and priced per provider. You keep sight of every claim, whether you bill in-house or let us do it.
What we hear from practices ready to move
Practices that come to us from athenahealth most often talk about revenue: claims that stall, denials that pile up and collections that don’t match the work. Here’s how OneTouch answers.
Claims that stall
Track every claim in your own practice management system, with eligibility checks up front and denials worked in one place.
Help that’s hard to reach
Phone and email support, US-based during business hours with extended coverage after hours, and a dedicated account manager when we handle your billing.
Costs that are hard to follow
Software is priced per provider, with lower PM and billing rates for NPs and PAs. Billing services are a percentage of insurance collections, quoted for your practice.
Billing you can see, or billing we handle
Bill it yourself: OneTouch practice management includes an integrated clearinghouse, eligibility checks, claim submission and denial management, so your team can see where every claim stands.
Or let us bill for you: our billing services team handles coding, claim submission, preventive claim review, follow-up, denials and appeals, insurance verification, patient billing and A/R reporting, with a dedicated account manager as your one point of contact.
- How many of our claims are on hold right now, and why?
- What percentage of our collections are we paying for billing?
- How quickly are denials worked and resubmitted?
- Who is our named contact when something goes wrong?
What comes over from athenaOne
athenaOne exports generally come over cleanly as standard CCDA files, so most transfers are straightforward. We import your patient records at no charge, typically in 5–7 business days, and review the results with you.
Open patient balances stay in your old system. Most practices keep access to it while they finish working existing A/R, as new visits bill from OneTouch.
- Patient demographics
- Medications and allergies
- Immunizations and vitals
- Prior visit notes
- Attachments and documents, generally as PDFs in the chart
- Appointments, in most cases
One system for the whole practice
Physician-built EMR
Templates for 50+ specialties, e-prescribing with EPCS, eLabs, telehealth and a patient portal. ONC-certified and built for E&M coding and MIPS.
AI Suite
Pre-Visit Summary, AI Voice Scribe and After-Visit Summary, priced for the whole practice with no per-note charges.
Groups and locations
Multiple providers and offices in one system, unlimited staff users and per-provider pricing. OneTouch for groups
In their words
“We switched from AthenaOne. Great EMR, ease of use, great support — I recommend it to any practice.”
— Alexander T., M.D., Family Medicine
Questions practices ask before leaving athenahealth
Can you import our athenaOne data?
Yes. athenaOne exports are standard CCDA files and usually transfer cleanly. We import demographics, medications, allergies, immunizations, vitals, prior notes and attachments, and in most cases appointments, at no charge.
Can you take over our billing?
Yes. Our billing services team handles coding, claims, denials and appeals, insurance verification, patient billing and A/R reporting for a percentage of insurance collections, with a dedicated account manager. Request a proposal
Can we bill in-house instead?
Yes. OneTouch practice management includes an integrated clearinghouse, eligibility checks, claim submission and denial management, so your own team can work every claim.
How long does the switch take?
The data import typically takes 5–7 business days. The EMR can be live within a few weeks, and practice management and billing in 30–45 days.
What happens to our open claims and balances?
They stay in your current system. Most practices keep access to it while they finish working existing A/R, as new visits bill from OneTouch.
What if we ever want to leave OneTouch?
Your data is yours. You can export it yourself at no charge using our built-in options, or have our team do a full extraction for a one-time fee based on the size of your database.
See what your revenue cycle could look like
Book a switching consultation. We’ll walk through your specialties and billing, explain how your data comes over and prepare a side-by-side quote for your group.
athenahealth and athenaOne are trademarks of their owner. OneTouch EMR is not affiliated with or endorsed by athenahealth.