Cloud EMR, practice management & billing for independent practices
Urgent care runs on walk-ins, short visits and a waiting room that never quite empties. OneTouch EMR is a cloud-based EMR and practice management system for independent urgent care centers, with fast templates, a patient tracking board and billing in one place.
An urgent care shift mixes coughs, sprains, lacerations, rapid tests and occupational health visits, often with more patients arriving than scheduled.
OneTouch EMR was designed by a practicing physician to keep that flow moving, with short templates for common complaints, everyone's status on one board and billing that starts as soon as the note is signed.
Build short templates for common complaints such as respiratory infections, UTIs, sprains and rashes, and detailed ones for more complex visits.
See who is waiting, roomed or ready for discharge at a glance, for walk-ins and scheduled visits alike.
Capture chief complaint, vital signs and pain score at check-in, so the provider starts with the basics already in the chart.
Document laceration repair, abscess drainage, splinting, foreign body removal and other in-clinic procedures in structured notes.
Record rapid strep, flu, COVID, urinalysis and other in-house test results directly in the visit note.
Order send-out labs and imaging from the visit, and receive lab results electronically through integrated eLabs.
Document pre-employment physicals and work injury evaluations with templates, and receive drug screen results through eLabs.
Send discharge prescriptions to the patient's pharmacy electronically, with drug interaction and allergy checks.
Bill E/M, procedure and in-house testing codes, and manage eligibility, claims, denials and patient payments in one place.
Patients complete demographics, insurance and history online, then view visit summaries and discharge instructions in the portal.
Handle virtual visits and post-visit follow-ups by secure video, then document and bill in the same system.
Dictate notes hands-free between patients and finish charts before the end of the shift.
Features vary by plan. For example, e-prescribing and eLabs start with Bronze, EPCS and telehealth with Silver, and billing with Gold. Electronic insurance claims come with Platinum, and AI Voice Dictation is an add-on. Compare plans → Running a freestanding ER? See emergency medicine. Also see primary care.
Independent urgent care centers are often stuck between enterprise systems priced for hospital networks and simple tools that slow down on a busy day.
OneTouch EMR gives urgent care teams fast templates, a tracking board, eLabs and billing at a price an independent center can carry. It's ONC-certified and ICD-10 ready, and our support team is available by phone and email.
“Very intuitive product! I’m able to create a custom workflow for our specific needs!”
— Dr. Thomas B, Urgent Care
“I’m wowed by OneTouch EMR!! It is cloud-based. I love the ease of use and that I don’t have to sign a five-year contract but can go month-to-month. The system is not cumbersome, and I don’t have to hire a project manager to implement the product; all I needed was a web browser and to enter my unique ID provided by OneTouch.”
— Marisa S., M.D., Urgent Care
Book a free, personalized demo and see how OneTouch can be set up for your urgent care center.
