OneTouch EMR
800-418-6824
EMR Software for Primary Care Practices
Primary care is the foundation of the American healthcare system — and primary care physicians carry a clinical and administrative burden that demands an EHR built for the full breadth, complexity, and continuity of comprehensive outpatient medicine. From acute illness management and preventive care delivery to chronic disease management, care coordination, and the long-term patient relationships that define exceptional primary care practice, your electronic medical records system needs to support every dimension of primary care without slowing you down or adding to the documentation burden that already challenges independent primary care physicians. OneTouch EMR is a cloud-based, HIPAA-compliant electronic medical records and practice management platform built for primary care physicians who need a flexible, affordable, and intuitive system that keeps pace with the full scope of primary care medicine — without the complexity or cost of enterprise systems built for large health networks.
Built for the Heart of Primary Care Practice
Primary care medicine is simultaneously the broadest and most personally meaningful specialty in medicine — caring for patients across every age group, managing acute and chronic conditions simultaneously, coordinating specialist care, delivering preventive medicine, and serving as the trusted healthcare relationship for patients and families over decades of continuous care. Your EHR needs to reflect that breadth and depth, supporting everything from same-day acute care visits and comprehensive annual physicals to complex chronic disease management and the care coordination that keeps your patients connected across the healthcare system. OneTouch EMR was designed by a practicing physician who understood that primary care demands a system as versatile and patient-centered as the specialty itself — giving primary care physicians the documentation flexibility, clinical tools, and practice management capabilities they need to deliver exceptional community-based care and build a sustainable independent practice. Whether you operate a solo primary care clinic, a small group practice, a direct primary care model, or a concierge medicine practice, OneTouch adapts to your care delivery philosophy and grows with your practice.
Key Features for Primary Care Practices
Customizable Primary Care SOAP Note Templates
Build and save primary care-specific SOAP note templates for the full range of outpatient encounters — same-day acute illness visits, comprehensive annual physical examinations, chronic disease management follow-ups, preventive care screenings, mental health check-ins, and pre-operative medical clearances. Capture comprehensive medical histories, review of systems, physical examination findings, clinical assessment and plan documentation, and patient education notes using templates built around primary care workflows and designed for both speed and clinical completeness.
Preventive Care & Annual Wellness Documentation
Document annual physical examinations, Medicare Annual Wellness Visits, health maintenance screenings, immunization administration records, cancer screening recommendations, lifestyle counseling interventions, and preventive care referrals with structured templates that support guideline-concordant preventive medicine delivery. Track preventive care gaps across your patient panel and generate the quality measure documentation that value-based care contracts, MIPS reporting, and payer incentive programs require.
Chronic Disease Management & Tracking
Manage complex chronic disease populations — including hypertension, type 2 diabetes, hyperlipidemia, obesity, COPD, asthma, chronic kidney disease, heart failure, depression, and anxiety — with longitudinal tracking tools that support comprehensive disease management across years of continuous primary care. Document medication adjustments, laboratory trends, specialist referral outcomes, complication screenings, and individualized care plan updates within a complete, integrated chronic disease record for every patient in your panel.
E-Prescribing & Medication Management
Prescribe medications safely and efficiently with OneTouch's advanced e-prescribing capabilities — including non-controlled substance prescribing, Electronic Prescribing for Controlled Substances (EPCS) for qualified providers, drug interaction checking, formulary verification, and medication reconciliation documentation. Maintain a complete, accurate, and current medication record for every patient in your primary care practice — supporting the safe, comprehensive prescribing that primary care medicine demands.
Diagnostic Results & Lab Management
Receive, review, and act on primary care laboratory results, imaging reports, specialist consultation notes, and diagnostic test findings electronically through OneTouch's integrated eLabs system. Connect directly to your laboratory partners, eliminate manual results transcription, track abnormal results, and maintain a complete longitudinal diagnostic record within every patient chart — supporting the comprehensive, coordinated clinical decision-making that primary care requires.
Care Coordination & Referral Management
Coordinate care across the network of specialists, ancillary services, community resources, and healthcare settings that primary care patients utilize — documenting specialist referrals, tracking consultation outcomes, managing care transitions, and maintaining the comprehensive longitudinal record that positions your primary care practice as the central hub of each patient's healthcare experience. Support the care coordination activities that value-based care programs increasingly recognize and compensate.
Appointment Scheduling & Reminders
Manage a high-volume primary care schedule — including same-day acute care appointments, annual physicals, chronic disease follow-ups, preventive care visits, and telehealth consultations — with an intuitive calendar that supports color-coded appointment types, provider-specific scheduling, automated SMS and email reminders, and online patient intake. Keep your practice running efficiently and your patient panel consistently engaged in their ongoing primary care.
Integrated Billing & Practice Management
Submit primary care CPT codes — including evaluation and management codes, annual wellness visit codes, preventive care codes, chronic care management codes, transitional care management codes, and office procedure codes — with confidence using OneTouch's integrated billing tools. Manage insurance eligibility verification, prior authorizations, claim submission, denial management, and patient payment processing from a single platform — maximizing revenue capture for every primary care encounter delivered.
Telehealth Integration
Deliver primary care via secure, HIPAA-compliant telehealth directly within the OneTouch EMR platform. From acute illness triage and medication refill visits to chronic disease management follow-ups and mental health check-ins, telehealth has become an essential component of modern primary care practice — OneTouch makes it seamless to deliver, document, and bill for virtual primary care without managing separate platforms or complex technical integrations.
Paperless Patient Intake
Replace paper intake packets with fully digital patient onboarding. New primary care patients complete comprehensive health history forms — including past medical history, surgical history, family history, social history, current medications, allergies, review of systems, and insurance information — online before their first appointment, giving you richer intake data and a more productive initial primary care evaluation from the very first visit.
Secure Patient Portal
Give patients access to their visit summaries, laboratory results, medication lists, immunization records, preventive care recommendations, specialist referral information, care plan documentation, and billing statements through a secure, HIPAA-compliant patient portal. Support patient engagement in their primary care and strengthen the long-term, trust-based patient-physician relationships that define exceptional primary care practice and drive patient loyalty and retention.
Cloud-Based Access on Any Device
Access your primary care EMR from any device — iPad, Android tablet, Windows PC, or Mac — from any location. Ideal for primary care physicians who see patients across multiple clinic locations, perform nursing facility rounds, conduct home visits, or want the flexibility to review results, respond to patient messages, and complete documentation remotely without being tethered to a single workstation.
AI Voice Dictation
Document primary care encounters hands-free with OneTouch's AI voice dictation. From brief acute care visits to comprehensive annual examinations and complex chronic disease management encounters, capture complete, accurate clinical narratives in real time — dramatically reducing the after-hours documentation burden that contributes to physician burnout among primary care physicians in independent practice.
Why Primary Care Physicians Choose OneTouch EMR
Primary care physicians in independent practice are consistently among the most dissatisfied EHR users in medicine — burdened by systems that were designed for large health systems, require extensive IT support, carry per-provider costs that squeeze already thin primary care margins, and generate documentation workflows that take physicians away from patients rather than keeping them at the bedside. OneTouch EMR was built specifically to solve that problem — a clinician-designed platform that delivers the comprehensive functionality of enterprise EHR systems at a price point specifically designed for independent and small group primary care practices.
With plans starting at just $49/month, no long-term contracts, a library of over 80 role-specific training courses through OneTouch University, MIPS/MACRA compliance support, and a dedicated support team available by phone and email, OneTouch makes it straightforward to transition from your current system and immediately experience the efficiency, affordability, and clinical quality that independent primary care deserves. Our platform is ONC-certified, HIPAA-compliant, MIPS/MACRA compliant, and ICD-10 ready — the complete compliance foundation your primary care practice requires to operate with confidence in an increasingly complex healthcare environment.
What Primary Care Physicians Are Saying
"OneTouch EMR is a revolutionary product designed by a physician for physicians. OneTouch is intuitive and very easy to use. OneTouch is allowing me to transition my office to 100% electronic medical records seamlessly. The support staff is great. They've been responsive to suggestions and concerns, are personable and attentive. I've been using a hybrid EMR for the past 10 years and there is no comparison to OneTouch EMR."
Dr. Anderson Family Medicine
"We switched to OneTouch EMR from AthenaOne. OneTouch is a great EMR! Ease of use. User friendly. Great support! I recommend this to any Practice. This EMR is spotless and would recommend to anyone!"
Alexander T., M.D. Family Medicine
Ready to See OneTouch EMR in Action?
Join primary care physicians across the country who have made the switch to a smarter, more affordable, and more physician-friendly EMR. Request a free personalized demo today and see how OneTouch EMR can be configured specifically for your primary care practice.
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OneTouch EMR ™ is a medical technology company which provides state-of-the-art EMR, Practice Management, Medical Billing software.and Billing Services
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