Specialties · Primary Care

Primary Care EMR Software for Practices and Groups

Primary care is the patient's home base: the first call for a new problem, the place chronic conditions are managed and the practice that keeps track of every specialist in between. OneTouch EMR is a cloud-based EMR and practice management system for independent primary care practices and multi-provider groups, without enterprise complexity.

Built for continuity and care coordination

A primary care day mixes same-day sick visits, annual physicals, chronic disease follow-ups and a steady flow of referrals, results and records coming back from other clinicians.

OneTouch EMR was designed by a practicing physician to keep that whole picture in one chart, so every visit starts with the patient's history, medications and latest results in front of you. It's also built for E&M coding and MIPS.

Works for
  • Independent primary care physicians
  • Primary care groups with NPs and PAs
  • Direct primary care and concierge practices
  • Physicians who also see patients in nursing facilities or at home
Key features

What primary care practices use every day

Primary care templates

Build templates for sick visits, annual physicals, chronic disease follow-ups and pre-operative clearances, matched to the way you document.

Preventive care & wellness visits

Document annual physicals, Medicare Annual Wellness Visits, screenings, immunizations and lifestyle counseling with structured templates.

Chronic disease management

Follow hypertension, diabetes, lipids, asthma, COPD and more over time, with vitals trend charts and lab results in the chart.

Referrals & care coordination

Send referrals and records by eFax or Direct Messaging, and keep specialist consult notes and hospital records in the patient's chart.

E-prescribing & EPCS

Send prescriptions and refills electronically with drug interaction checks and medication reconciliation, including EPCS for controlled substances.

Labs & results

Order labs and receive results electronically through integrated eLabs, place imaging orders and keep reports in the chart.

Scheduling & reminders

Fit same-day sick visits around physicals and follow-ups with color-coded appointment types and automated SMS and email reminders.

Integrated billing

Bill E/M, preventive and office procedure codes, and manage eligibility, claims and patient payments in one place, whether you take insurance or cash.

Telehealth

Handle refills, result reviews and chronic care check-ins by secure video, then document and bill in the same system.

Paperless intake & patient portal

Patients complete history, medications and insurance online before the visit, then view summaries, results and upcoming appointments in the portal.

Cloud access on any device

Chart on iPad, Android tablet, Windows PC or Mac, whether you work in one office, several locations, nursing facilities or patients' homes.

AI Voice Dictation

Dictate history, assessment and plan hands-free and finish notes before the end of a busy clinic day.

Features vary by plan. For example, e-prescribing and eLabs start with Bronze; EPCS, eFax, Direct Messaging and telehealth with Silver; and billing with Gold. Electronic insurance claims come with Platinum, and AI Voice Dictation is an add-on. Compare plans → Also see family practice, internal medicine and general practice.

For primary care groups

One home base for every provider in the practice

Primary care groups run on physicians, nurse practitioners and physician assistants sharing the same patient panel, often across several offices. OneTouch EMR keeps every provider and location in one system, so the patient’s history, medications, referrals and latest results are in front of whoever sees them next.

Pricing is per provider, with lower practice management and billing rates for NPs and PAs. See how OneTouch works for medical groups →

What a group gets
  • Multiple providers and offices in one system
  • Referrals and records by eFax and Direct Messaging
  • Unlimited staff users
  • Per-provider pricing with lower rates for NPs and PAs
  • Free data import from most other EMRs
Billing & quality reporting

Sick visits, physicals and chronic care, billed right

Primary care bills a wide mix of visits every day. OneTouch keeps coding, claims and quality reporting in the same system as the chart.

E/M, preventive and procedures

Bill E/M, preventive and office procedure codes, and manage eligibility, claims and patient payments in one place.

Built for MIPS

OneTouch EMR is ONC-certified and built for E&M coding and MIPS. Certification details

Or let us bill for you

Our billing services team handles coding, claims, denials and A/R, priced as a percentage of insurance collections. Request a proposal

FAQ

Questions primary care practices ask

What is primary care EMR software?

It’s an electronic medical record built for a primary care practice: sick visits, physicals, chronic disease follow-ups, referrals and results in one chart, with scheduling and billing in the same system. OneTouch EMR was designed by a practicing physician for independent primary care practices and groups.

Can our physicians, NPs and PAs work across several offices?

Yes. Every provider and location runs in one system with unlimited staff users, and pricing is per provider, with lower practice management and billing rates for NPs and PAs.

Does it support Medicare Annual Wellness Visits?

Yes. You can document annual physicals, Medicare Annual Wellness Visits, screenings, immunizations and counseling with structured templates.

Does OneTouch support MIPS?

Yes. OneTouch EMR is ONC-certified and built for E&M coding and MIPS.

How hard is it to switch from our current EMR?

We import data from most other EMRs at no charge, typically in 5–7 business days. The EMR can be live within a few weeks, and practice management and billing in 30–45 days.

Why OneTouch

Why primary care physicians choose OneTouch EMR

Many EHRs were built for large health systems, with heavy IT requirements and click-heavy workflows that pull independent primary care physicians away from their patients.

OneTouch EMR was built by a physician for independent and small group practices: the clinical breadth primary care needs, for a solo physician or a growing multi-provider group. It's ONC-certified and ICD-10 ready, and our support team is available by phone and email.

Groups & multiple locationsOne system for every provider and office
No commitmentOn Copper and Bronze plans
Training includedRole-based courses with every paid plan

Ready to see OneTouch EMR in action?

Book a free, personalized demo and see how OneTouch can be set up for your primary care practice.