OneTouch EMR
800-418-6824
EMR Software for Family Practice
Family practice is the backbone of American healthcare — and with 152 family practice accounts, it is the single largest specialty in the OneTouch EMR community. Family physicians manage the broadest patient population in medicine, caring for patients across every age group, managing acute and chronic conditions simultaneously, coordinating specialist referrals, delivering preventive care, and serving as the primary relationship for patients and families over decades of care. That breadth demands an EHR that is as versatile, intuitive, and comprehensive as family medicine itself. OneTouch EMR is a cloud-based, HIPAA-compliant electronic medical records and practice management platform built for family practice physicians who need a flexible, affordable, and easy-to-use system that keeps pace with the full scope of primary care — without the complexity or cost of enterprise systems built for large health networks.
Built for the Full Scope of Family Medicine
No two family practice days are the same — and your EHR needs to reflect that reality. OneTouch EMR was designed by a practicing physician who understood that family medicine demands a system that can move seamlessly from a well-child visit to a complex chronic disease management encounter to an acute illness presentation — all within the same patient panel, often within the same morning. Whether you operate a solo family practice, a multi-provider primary care group, a direct primary care (DPC) model, or a concierge medicine practice, OneTouch gives you the clinical documentation tools, preventive care tracking, chronic disease management capabilities, and integrated billing support your family practice needs to deliver exceptional care and run a sustainable independent practice.
Key Features for Family Practice
Customizable Family Practice SOAP Note Templates
Build and save family medicine-specific SOAP note templates for the full range of primary care encounters — annual wellness visits, acute illness presentations, chronic disease follow-ups, preventive care screenings, and pre-operative evaluations. Capture comprehensive histories, review of systems, physical examination findings, assessment and plan documentation, and patient education notes using templates built around family medicine workflows.
Preventive Care & Wellness Documentation
Document annual wellness visits, health maintenance screenings, immunization records, cancer screening recommendations, and preventive care counseling with structured templates that support guideline-concordant preventive care delivery. Track preventive care gaps across your patient panel and generate the quality measure documentation that value-based care programs and payer incentive programs require.
Chronic Disease Management & Tracking
Manage complex chronic disease populations — including hypertension, diabetes, hyperlipidemia, COPD, heart failure, obesity, and depression — with longitudinal tracking tools that support comprehensive disease management across years of care. Document medication adjustments, laboratory trends, complication screenings, and care plan updates within a complete, easily navigable chronic disease record.
Pediatric & Geriatric Care Documentation
Support the full age spectrum of family practice with documentation templates that address the unique clinical needs of pediatric patients — including well-child visits, growth chart documentation, developmental milestone tracking, and immunization records — as well as the complex, multimorbid presentations common in geriatric care, including functional assessments, fall risk screening, and polypharmacy management.
E-Prescribing & Medication Management
Prescribe medications safely and efficiently with OneTouch's advanced e-prescribing capabilities — including non-controlled substance prescribing, Electronic Prescribing for Controlled Substances (EPCS) for qualified providers, drug interaction checking, and formulary verification. Maintain a complete, accurate medication record for every patient in your practice.
Diagnostic Results & Lab Management
Receive, review, and act on laboratory results, imaging reports, and specialist consultation notes electronically through OneTouch's integrated eLabs system. Connect directly to your laboratory partners, eliminate manual results transcription, and maintain a complete longitudinal diagnostic record within every patient chart — supporting the comprehensive, coordinated care that family medicine requires.
Appointment Scheduling & Reminders
Manage a high-volume family practice schedule — including well visits, acute care appointments, chronic disease follow-ups, and preventive care screenings — with an intuitive calendar that supports color-coded appointment types, provider-specific scheduling, automated SMS and email reminders, and online patient intake. Keep your practice running efficiently and your patients engaged in their ongoing primary care.
Integrated Billing & Practice Management
Submit family medicine CPT codes — including evaluation and management codes, preventive care codes, chronic care management codes, and procedure codes — with confidence using OneTouch's integrated billing tools. Manage insurance eligibility verification, prior authorizations, claim submission, denial management, and patient payment processing from a single platform — maximizing revenue capture for every encounter.
Telehealth Integration
Deliver family medicine care via secure, HIPAA-compliant telehealth directly within the OneTouch EMR platform. From acute illness consultations and medication management visits to chronic disease follow-ups and mental health check-ins, telehealth has become an essential component of modern family practice — OneTouch makes it seamless to deliver, document, and bill for virtual care.
Paperless Patient Intake
Replace paper intake packets with fully digital patient onboarding. New family practice patients complete comprehensive health history forms — including past medical history, surgical history, family history, social history, current medications, allergies, and insurance information — online before their first appointment, giving you richer intake data and a more productive initial consultation.
Secure Patient Portal
Give patients access to their visit summaries, laboratory results, medication lists, immunization records, preventive care recommendations, referral information, and billing statements through a secure, HIPAA-compliant patient portal. Support patient engagement in their primary care and strengthen the long-term patient-physician relationships that define exceptional family medicine.
Cloud-Based Access on Any Device
Access your family practice EMR from any device — iPad, Android tablet, Windows PC, or Mac — from any location. Ideal for family physicians who see patients across multiple clinic locations, perform hospital rounds, conduct nursing home visits, or want the flexibility to complete documentation remotely.
AI Voice Dictation
Document family medicine encounters hands-free with OneTouch's AI voice dictation. From brief acute care visits to complex chronic disease management encounters, capture comprehensive clinical narratives in real time — dramatically reducing after-hours charting time and the documentation burden that contributes to physician burnout in primary care.
Why Family Practice Physicians Choose OneTouch EMR
Family practice physicians have more EHR options than almost any other specialty — and yet they remain among the most dissatisfied EHR users in medicine. The reason is straightforward: most EHR platforms were built for either large health systems or narrow specialty practices, leaving independent family physicians with systems that are either overbuilt and unaffordable or undersized and insufficient for the breadth of primary care. OneTouch EMR was built specifically for independent and small group practices by a physician who experienced that frustration firsthand — delivering the clinical depth of enterprise EHR systems at a price point that works for a solo family physician or a growing primary care group.
With plans starting at just $49/month, no long-term contracts, a library of over 80 specialty-specific training courses, and a dedicated support team available by phone and email, OneTouch makes it straightforward to transition from your current system and start experiencing the efficiency, affordability, and clinical quality that independent family practice deserves. Our platform is ONC-certified, HIPAA-compliant, MIPS/MACRA compliant, and ICD-10 ready — the complete compliance foundation your family practice requires.
What Family Practice Physicians Are Saying
"OneTouch EMR is a revolutionary product designed by a physician for physicians. OneTouch is intuitive and very easy to use. OneTouch is allowing me to transition my office to 100% electronic medical records seamlessly. The support staff is great. They've been responsive to suggestions and concerns, are personable and attentive. I've been using a hybrid EMR for the past 10 years and there is no comparison to OneTouch EMR."
Dr. Anderson Family Medicine
"We switched to OneTouch EMR from AthenaOne. OneTouch is a great EMR! Ease of use. User friendly. Great support! I recommend this to any Practice. This EMR is spotless and would recommend to anyone!"
Alexander T., M.D. Family Medicine
Ready to See OneTouch EMR in Action?
Join the hundreds of other family practice groups across the country who have already made OneTouch EMR their platform of choice. Request a free personalized demo today and see why independent family physicians consistently choose OneTouch for its ease of use, affordability, and clinical depth.
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OneTouch EMR ™ is a medical technology company which provides state-of-the-art EMR, Practice Management, Medical Billing software.and Billing Services
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