Specialties · Family Medicine

Family Medicine EMR & Practice Management Software

Family physicians care for every age group, from well-child visits to complex chronic disease. OneTouch EMR is a cloud-based EMR and practice management system that handles acute, chronic and preventive care in one place, for solo physicians and multi-provider family medicine groups.

Built for the full scope of family medicine

A family practice morning can move from a well-child visit to a complex chronic disease follow-up to an acute illness. OneTouch EMR was designed by a practicing physician to keep up.

Clinical documentation, preventive care tracking, chronic disease management and billing work together in one system, so you can deliver great care and keep your independent practice running.

Works for
  • Solo family practices
  • Multi-provider primary care groups
  • Direct primary care (DPC)
  • Concierge medicine
Key features

Everything a family practice charts, in one system

Family practice SOAP templates

Build and save templates for wellness visits, acute illness, chronic disease follow-ups, preventive screenings and pre-op evaluations, with history, ROS, exam and plan built in.

Preventive care & wellness

Document wellness visits, screenings, immunizations and counseling, and see what each patient is due for.

Chronic disease management

Follow hypertension, diabetes, hyperlipidemia, COPD, heart failure, obesity and depression over years of care: medication changes, lab trends and care plans in one record.

Pediatric & geriatric care

Well-child visits and immunizations for kids; functional assessments, fall risk screening and medication review for older adults.

E-prescribing & EPCS

Prescribe electronically with drug interaction and formulary checks, plus Electronic Prescribing for Controlled Substances (EPCS) for qualified providers.

Labs & diagnostic results

Receive lab results, imaging reports and consult notes electronically through integrated eLabs, with no manual transcription.

Scheduling & reminders

Color-coded appointment types, provider-specific calendars, automated SMS and email reminders and online intake keep a busy schedule moving.

Integrated billing

Code E/M, preventive and procedure visits, then handle eligibility, prior authorizations, claims, denials and patient payments in one place.

Telehealth

See patients by secure video inside the EMR for acute visits, medication checks and chronic disease follow-ups, then document and bill the visit in the same system.

Paperless intake & patient portal

New patients complete their history, medications, allergies and insurance online before the first visit, then view visit summaries, results, immunizations and statements in a secure portal.

Cloud access on any device

Use OneTouch on iPad, Android tablet, Windows PC or Mac, whether you're in clinic, on hospital rounds, at a nursing home or charting from home.

AI Voice Dictation

Dictate encounters hands-free, from quick acute visits to complex chronic care, and spend less time charting after hours.

Features vary by plan. For example, e-prescribing and eLabs start with Bronze, EPCS and telehealth with Silver, billing with Gold, and AI Voice Dictation is an add-on. Compare plans → Also see general practice, primary care and internal medicine.

For family medicine groups

Built for multi-provider family practices

Most family medicine groups mix physicians, nurse practitioners and physician assistants, often across more than one office. OneTouch EMR keeps every provider, location and patient chart in one system, with provider-specific calendars and the same billing workflow for everyone.

Pricing is per provider, with lower practice management and billing rates for NPs and PAs, so the cost follows the way your group is staffed. See how OneTouch works for medical groups →

What a group gets
  • Multiple providers and offices in one system
  • Provider-specific calendars and color-coded visit types
  • Unlimited staff users
  • Per-provider pricing with lower rates for NPs and PAs
  • Free data import from most other EMRs
Billing & quality reporting

Get paid for the care you deliver

Family medicine bills a wide mix of visits in a single day. OneTouch keeps coding, claims and quality reporting in the same system as the chart.

E/M and preventive coding

Code E/M, preventive and procedure visits from the note, then handle eligibility, claims and denials in one place.

Built for MIPS

OneTouch EMR is ONC-certified and built for E&M coding and MIPS. Certification details

Or let us bill for you

Our billing services team handles coding, claims, denials and A/R, priced as a percentage of insurance collections. Request a proposal

FAQ

Questions family medicine practices ask

What is family medicine EMR software?

It’s an electronic medical record built for the full range of family medicine, from well-child visits and immunizations to chronic disease management and geriatric care, with scheduling and billing in the same system. OneTouch EMR was designed by a practicing physician for independent family practices and groups.

Can OneTouch support a group with NPs and PAs across several offices?

Yes. Every provider and location runs in one system with unlimited staff users, and pricing is per provider, with lower practice management and billing rates for NPs and PAs.

Does OneTouch support MIPS?

Yes. OneTouch EMR is ONC-certified and built for E&M coding and MIPS.

Can you handle our billing?

Yes. Bill in-house with our practice management software and integrated clearinghouse, or have our billing services team handle claims, denials and A/R for a percentage of insurance collections.

How hard is it to switch from our current EMR?

We import data from most other EMRs at no charge, typically in 5–7 business days. The EMR can be live within a few weeks, and practice management and billing in 30–45 days.

Why OneTouch

Why family physicians choose OneTouch EMR

Many EHRs were built for large health systems or for narrow specialties, which leaves independent family physicians choosing between overbuilt and underpowered.

OneTouch EMR was built by a physician for independent and small group practices: the clinical depth primary care needs, for a solo physician or a growing multi-provider group. It's ONC-certified and ICD-10 ready, and our support team is available by phone and email when you switch.

Groups & multiple locationsOne system for every provider and office
No commitmentOn Copper and Bronze plans
Training includedRole-based courses with every paid plan
Testimonials

What family physicians are saying

“OneTouch is amazing! I like the ease of use. You can adapt the program to your workflow and style. We have 4 partners and we all have different work styles and flows. With one touch, we can customize to our liking. I personally like to dictate and use shortcuts. Another doc likes to type freestyle. We are not all locked into doing the same thing.”

— Dr. Howard A., Family Practice

“This EMR makes documenting so fast. I can dictate, type, & point/click (or all 3) in each section of the note. They have great templates you can customize or it's very simple to build your own. It's nice to finally have an EMR that makes sense to us - the ones who have to use it every day. This system is cloud-based so it's mobile which is nice with our 3 locations. I can access it anywhere. I like the iPad app. It's exactly the same as the desktop version with all of the features. I can take photos & make annotations. I have been recommending OneTouch every time EMRs are discussed. I can't say enough good things about the product & you actually get a live, intelligent, helpful person on the phone when you have a question. Thank you!!”

— Dr. Christina A., Family Practice

“OneTouch EMR is a revolutionary product designed by a physician for physicians. OneTouch is intuitive and very easy to use.”

— Dr. H. Anderson, Internal & Family Medicine

“We switched to OneTouch EMR from AthenaOne. OneTouch is a great EMR! Ease of use. User friendly. Great support!”

— Alexander T., M.D., Family Medicine

Read more customer testimonials →

Ready to see OneTouch EMR in action?

Book a free, personalized demo and see how OneTouch fits the way your family practice works.