OneTouch EMR
800-418-6824
EMR Training
OneTouch EMR University
Self-paced online training for every role in your practice, from the front desk to the exam room, on your computer or phone. Included with every paid plan, so new hires can get up to speed and anyone can revisit a lesson when they need it.
New to OneTouch? Start the free orientation
Learning as a Service
Training that doesn't stop when the trainer leaves
Live training is costly, hard to schedule, and most of it is forgotten within weeks. Our courses stay available, so your team can learn at its own pace and come back whenever they need a refresher.
Short, focused lessons
Each lesson uses the format that fits: video, audio, screenshots or downloadable attachments, plus quizzes to check understanding.
Built for each role
Each person takes the Master Class for their role, so the front desk isn’t sitting through charting lessons.
Learn anywhere
Take courses on the web or in the GoKollab mobile app, and use hyperlinked topics to find one task again fast.
Master Class Series
Find your role
A Master Class includes every course and lesson one role needs. Each person on your team takes the path for their role, included with every paid plan.
Front Desk
Check-in, scheduling and patient records
- System User – Front Desk Staff
Medical Biller
Claims, superbills and billing reports
- System User – Medical Biller
Medical Assistant / RN
Clinical staff who room patients and chart
- System User – Medical Assistant/RN
- Charting Notes – Clinical Staff
Office Manager
Runs daily operations and office settings
- System Setup – Office Manager
- System User – Office Manager
Provider
Physicians, Nurse Practitioners and Physician Assistants
- System User – Medical Providers
- Charting Notes – Medical Providers
Practice Administrator
Sets up and customizes the system for the practice
- System Setup – Practice Admin
- System User – Practice Admin
Solo practice owner
Running the practice and seeing patients? Many owners are both the Practice Administrator and the provider, so they take both paths.
- Practice Administrator path
- Provider path
Not a client yet? Try two courses free, no subscription needed.
For Client Staff
Request your course access
Work at a practice that uses OneTouch EMR? Tell us who you are and your role, and we’ll set you up with the right Master Class.
Fill out the form
Your name, practice and role in the practice.
We enroll you
We add you to the Master Class for your role, or more than one if you wear several hats.
Start learning
Watch your email for your login, then learn on the web or in the GoKollab app.
Your information
We’ll get back to you shortly.
Mobile App
Take your courses on your phone
Download the free GoKollab app, sign in, and pick up your Master Class wherever you are. Prefer a computer? Log in on the web.
Course Library
What’s inside the Master Classes
65+ courses covering every screen and menu in OneTouch EMR. Each Master Class includes the ones its role needs.
Administration: general setup9 courses
- General – Setup
- General – Practice Settings
- General – Practice Profile
- General – Practice Locations
- General – Appointments
- General – Patients
- General – Encounters
- General – Letter Templates
- General – Patient Portal
Administration menu7 courses
- Administration – Users
- Administration – Directories
- Administration – Point of Care
- Health Maintenance Plans
- Forms – General Overview
- Forms – Printable Forms (creation)
- Forms – Online Forms (creation)
Dashboard5 courses
- Dashboard
- Dashboard Overview – Front Desk
- Dashboard – Quick Lists
- Dashboard – Forms (Administrator)
- Printable Forms (use) – Practice Administrator
Patients6 courses
- Patients – Search Charts
- Patients – Add Patient
- Patients – Encounters
- Patients – Orders
- Patients – Refill Summary
- Patients – Lab Results Summary
Schedule, messaging and reports6 courses
- Schedule
- Messaging
- Reports – Clinical
- Reports – Labs & Rx Refills
- Reports – Health Maintenance
- Reports – MIPS ACI/PI
Preferences and account11 courses
- System Settings – Non-Clinical Staff
- System Settings – Clinical Staff
- System Settings – Medical Assistant
- Account – Signature Image
- Account – Display
- Favorites
- Favorites – Lab Test Codes
- Templates
- Work Schedule
- Help
- Log In / Log Out
Patient charts6 courses
- Add Appointment, Patient or QuickVisit
- Add Appointment or Patient
- General Information
- Medical Information
- Attachments
- Documents – PDF Editor
The encounter: providers and clinical staff16 courses
- Charting a SOAP Note (Providers)
- Charting a SOAP Note (Clinical Staff)
- Create an Encounter
- Summary Tab
- CC Tab
- HPI Tab
- Hx Tab
- Meds & Allergies Tab
- ROS Tab
- Vitals Tab
- PE Tab
- POC Tab
- Results Tab
- Assessment Tab
- Plan Tab
- Superbill Tab
Already a client?
Take your courses on your phone
Download the free GoKollab app and sign in to pick up where you left off, or log in on the web.
Not a client yet?
Get the software and the training
Every paid plan includes the Master Classes for each role on your team, with 90 to 180 days of access depending on your plan.
Questions about training? Call 800-418-6824
OneTouch EMR ™ is a medical technology company which provides state-of-the-art EMR, Practice Management, Medical Billing software and Billing Services
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Visit Us
5301 ALPHA ROAD
SUITE 80 - 25
DALLAS, TX 75240
Call Us
1-800-418-6824
1-214-988-9302
Copyright © 2026. All rights reserved. OneTouch EMR ™
