Features

Everything you need to run your practice

OneTouch EMR is more than a charting system. Clinical tools, patient communication and billing work together in one platform.

Clinical & Documentation

Chart faster, with fewer clicks

Order, prescribe, document and see patients from one system.

Integrated eLabs

Order, receive and review lab results inside your EMR. No faxing, less manual entry and faster results.

Advanced ePrescribing

Prescribe controlled and non-controlled substances securely, meeting DEA requirements, with automatic interaction checks.

Online & Printable Forms

Build intake forms, consents and questionnaires patients complete before the visit, saved straight to their record.

Built-In PDF Filler

Fill out, sign and store PDFs inside the patient record, with no outside tools.

Telemedicine

Hold secure virtual visits right from OneTouch EMR, with no third-party video software.

Dragon Medical Voice Dictation

Dictate notes with Dragon Medical for faster, more accurate documentation.

AI Voice Dictation with Ambient Listening

AI listens to the visit and drafts your documentation, cutting charting time and after-hours work. Learn more

Patients & Communication

Stay connected with patients and providers

Keep patients informed and share records securely, without the phone tag.

Appointment Reminders

Automated text and email confirmations and reminders cut no-shows and phone time. Set the schedule to fit your workflow.

Integrated Patient Portal

Patients can view records, prescriptions and results 24/7, complete forms online and message your practice securely.

Integrated eFax

Send and receive faxes without leaving OneTouch EMR, and attach incoming faxes straight to the patient chart.

Direct Secure Messaging

Exchange patient information with other healthcare organizations over encrypted Direct messaging.

Billing & Front Office

Get paid faster, with less busywork

A cloud-based platform that gives your front office and billing staff everything in one place.

Practice Management & Billing

Manage scheduling, charges, claims and payments in one place, with or without a clearinghouse. See practice management

Insurance Eligibility Verification

Verify coverage in real time before the visit to reduce claim rejections.

Patient Responsibility Estimator

Estimate what the patient owes before the visit, so you can collect up front.

Real-Time Claim Status

Track every claim live, with alerts for denials, rejections and payments.

Electronic Statements

Send patient statements electronically in one click.

Print & Mail Statements

Let us print and mail patient statements for you.

Patient Payment Portal

Unlimited text and email payment reminders, QuickPay, QR codes and payment links on statements, with online payments posted automatically.

Integrated Scanning

Scan driver’s licenses and insurance cards straight into the patient chart.

Time Clock

Staff clock in and out in OneTouch, simplifying payroll and attendance tracking.

✓

Certified health IT

ONC-certified EMR

OneTouch EMR version 3 is certified by SLI Compliance, an ONC-Authorized Certification Body, as of February 24, 2025.

All in one

One platform. One login. No unnecessary add‑ons.

Skip juggling separate vendors and surprise fees. Features vary by plan, so compare plans to see what’s included.

Questions? Call 800-418-6824