OneTouch EMR
800-418-6824
EMR Software for Veterinary Practices
Veterinary practices deliver comprehensive medical care to animal patients across a wide spectrum of species, conditions, and clinical settings — from routine wellness examinations and preventive care to complex surgical interventions, emergency medicine, and the nuanced management of chronic conditions in companion animals and working animals alike. The documentation demands of veterinary practice mirror those of human medicine in many ways — requiring accurate patient records, complete treatment documentation, prescription management, diagnostic results tracking, and the business management capabilities that a successful veterinary practice demands. OneTouch EMR is a cloud-based, flexible electronic medical records and practice management platform that veterinary providers have successfully adapted to support their unique clinical documentation needs — offering the customization flexibility, integrated billing tools, and affordable pricing that independent veterinary practices need to deliver exceptional animal care and run a sustainable practice.
Built for the Flexibility Veterinary Practice Requires
Veterinary medicine shares many of the documentation and practice management challenges of human healthcare — the need for accurate, longitudinal patient records, treatment plan management, prescription documentation, diagnostic results tracking, and client communication — while operating within a practice model that differs fundamentally from the human medicine environment that most EHR platforms were designed to serve. OneTouch EMR was built on a foundation of maximum flexibility — giving veterinary providers the template customization tools, documentation freedom, and practice management capabilities they need to adapt the platform to the unique workflows of veterinary practice. Whether you operate a small animal companion practice, a mixed practice serving both companion and large animals, a specialty veterinary clinic, or a mobile veterinary service, OneTouch gives you the documentation platform and business management tools your veterinary practice deserves.
Key Features for Veterinary Practices
Customizable Veterinary SOAP Note Templates
Build and save veterinary-specific SOAP note and examination templates tailored to your patient species, practice model, and documentation style. Capture presenting complaints, patient signalment, owner-reported history, physical examination findings across all body systems, diagnostic impressions, treatment plans, and client communication notes using templates designed around veterinary clinical workflows — giving your veterinary team the documentation tools they need to maintain complete, accurate animal medical records.
Animal Patient Examination Documentation
Document comprehensive veterinary physical examinations with structured templates that capture species-specific examination findings — including body condition score, weight and vital signs, integument assessment, musculoskeletal evaluation, cardiovascular and respiratory examination, abdominal palpation findings, neurological assessment, ophthalmic and otoscopic findings, and oral health evaluation. Maintain the complete, longitudinal animal health record that veterinary clinical care, continuity of treatment, and client communication require.
Veterinary Treatment Plan Documentation
Create individualized animal patient treatment plans that outline diagnoses, therapeutic goals, treatment protocols, medication regimens, dietary recommendations, follow-up care schedules, and client education requirements. Track treatment response, document plan modifications, and maintain the complete treatment record that veterinary case management, specialist referral communication, and client transparency demand.
Vaccination & Preventive Care Documentation
Document animal vaccination records, parasite prevention protocols, heartworm testing results, dental prophylaxis records, wellness examination findings, and preventive care recommendations with structured templates that capture all required elements. Maintain the complete vaccination and preventive care history that veterinary standards of care, boarding facility requirements, interstate health certificates, and client records demand.
Surgical & Procedure Documentation
Document veterinary surgical procedures and clinical interventions — including spay and neuter procedures, orthopedic surgeries, soft tissue surgeries, dental extractions, wound management, mass removals, and diagnostic procedures — with structured procedure note templates that capture indication, anesthetic protocol, surgical technique, findings, complications, and post-operative care instructions. Maintain complete surgical records that veterinary medical standards and client communication require.
Prescription & Medication Management
Document veterinary medication prescriptions and dispensing records — including drug name, concentration, dose, frequency, duration, withdrawal periods for food animals, client dispensing records, and refill authorizations — within the patient chart. Maintain the complete medication and prescription records that veterinary practice regulations, controlled substance compliance, and client safety require.
Diagnostic Results & Lab Management
Receive, review, and act on veterinary diagnostic results — including complete blood counts, chemistry panels, urinalysis, fecal parasite screening, infectious disease testing, cytology reports, and diagnostic imaging interpretations — electronically through OneTouch's integrated results management system. Maintain a complete longitudinal diagnostic record within every animal patient chart and support the diagnostic-guided clinical decision-making that veterinary medicine requires.
Appointment Scheduling & Reminders
Manage your veterinary practice schedule with an intuitive calendar that supports wellness examination appointments, sick patient visits, surgical procedure days, follow-up appointments, and vaccination clinic scheduling — with automated SMS and email reminders to pet owners, online client intake, and appointment confirmation workflows. Keep your appointment schedule organized, reduce no-shows, and deliver the responsive client experience that veterinary practice clients expect.
Integrated Billing & Practice Management
Manage veterinary practice billing — including service fees, medication and supply charges, surgical procedure fees, and diagnostic testing costs — with OneTouch's integrated billing tools. Process client payments, generate itemized invoices, manage payment plans, track accounts receivable, and monitor your practice's financial performance from a single platform — supporting the business management capabilities that a financially healthy veterinary practice requires.
Paperless Client Intake
Replace paper intake forms with fully digital client onboarding. New veterinary clients complete comprehensive intake forms — including animal patient information, species and breed details, vaccination history, prior medical records, owner contact information, emergency contacts, and payment preferences — online before their first appointment, giving your veterinary team the complete intake data needed for an efficient and thorough initial examination.
Secure Client Portal
Give pet owners access to their animal's medical records, vaccination histories, treatment summaries, medication instructions, follow-up care guidelines, upcoming appointment reminders, and billing statements through a secure client portal. Support client engagement in their pet's healthcare and provide convenient access to the animal health documentation that boarding facilities, groomers, and veterinary specialists require.
Cloud-Based Access on Any Device
Access your veterinary EMR from any device — iPad, Android tablet, Windows PC, or Mac — from any location. Ideal for veterinary providers who see patients across multiple clinic locations, conduct farm calls or large animal visits, perform mobile veterinary services, or want the flexibility to review patient records and complete documentation remotely.
AI Voice Dictation
Document veterinary examinations, surgical procedures, and treatment plans hands-free with OneTouch's AI voice dictation. Capture physical examination findings, surgical technique narratives, and treatment plan documentation in real time — keeping your veterinary records current and complete without interrupting the clinical flow of the patient encounter.
Why Veterinary Practices Choose OneTouch EMR
Veterinary practices have historically relied on veterinary-specific practice management software that, while purpose-built for animal medicine, often lacks the clinical documentation depth, flexible template customization, and modern practice management capabilities that a growing veterinary practice requires. OneTouch EMR offers veterinary providers a different approach — a maximally flexible, cloud-based documentation and practice management platform that can be adapted to the unique workflows of veterinary practice, delivering the clinical record-keeping quality, business management capabilities, and affordable pricing that independent veterinary practices need.
With plans starting at just $49/month, no long-term contracts, maximum template customization flexibility, and a dedicated support team available by phone and email, OneTouch gives veterinary practices the documentation freedom and practice management tools they need to maintain excellent animal health records and run a financially sustainable veterinary practice. Our platform is cloud-based, secure, and ICD-10 adaptable — supporting the documentation standards that modern veterinary practice requires.
What Providers Are Saying
Ready to See OneTouch EMR in Action?
Join veterinary providers across the country who have made the switch to a smarter, more flexible, and more affordable practice management and documentation platform. Request a free personalized demo today and see how OneTouch EMR can be configured specifically for your veterinary practice.
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OneTouch EMR ™ is a medical technology company which provides state-of-the-art EMR, Practice Management, Medical Billing software.and Billing Services
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