Direct Primary Care (DPC) EMR & Membership Billing
Direct primary care runs on memberships, not insurance claims: a monthly fee, unhurried visits and patients who can reach their doctor when they need to. OneTouch EMR is a cloud-based EMR and practice management system for DPC practices, with membership billing, employer plans, in-office dispensing and telehealth in one place.
Built for the membership model
A DPC practice has different work to do than an insurance-based one: enrolling members, charging monthly fees on time, invoicing employer groups, keeping members informed and dispensing medications in the office, alongside the clinical care itself.
OneTouch EMR was designed by a practicing physician to keep that work in one system, so your charts, members and payments stay together instead of spread across separate apps.
- Direct primary care practices
- Concierge and membership medicine
- Hybrid practices with membership and insurance patients
- DPC groups with physicians, NPs and PAs
What DPC practices use every day
Membership plans
Set different membership prices for individuals, families, children and employer groups, and see who is an active member at a glance.
Automatic monthly billing
Charge each member's card on file automatically every month, with statements and payment tracking built into OneTouch practice management.
Employer contracts
Invoice employers for their employees' memberships and keep each company's enrolled members organized in one place.
Cloud access on any device
Chart on iPad, Android tablet, Windows PC or Mac, in the office, on a house call or from home, with nothing to install or maintain.
In-office dispensing
Dispense medications in the office and track your inventory, so members get what they need at the visit.
Appointment requests & reminders
Patients can request appointments online, and automated SMS and email reminders and confirmations keep same-day and follow-up visits on track.
Primary care templates
Document sick visits, annual physicals, chronic disease follow-ups and procedures with templates matched to the way you work.
E-prescribing & EPCS
Send prescriptions electronically with drug interaction checks, including EPCS for controlled substances on Silver.
Labs & results
Order labs and receive results electronically through integrated eLabs, filed directly in the patient's chart.
Telehealth
See members by secure video for quick check-ins, refills and result reviews, and document the visit in the same chart. Telehealth can be added to your DPC plan.
Patient portal & paperless intake
Members complete forms and histories online and view visit summaries, results and upcoming appointments in the portal.
AI Scribe
The optional AI Suite drafts the note while you talk and gives members a plain-language After-Visit Summary.
DPC practices get a custom plan: a Bronze or Silver EMR plan with OneTouch practice management for membership billing (no clearinghouse needed) and telehealth added as needed. E-prescribing and eLabs are included on both, Silver adds EPCS for controlled substances, and the AI Suite is an optional add-on. Compare plans → Also see primary care, family medicine and internal medicine.
Your memberships, billed automatically
In a DPC practice, membership fees are the revenue. OneTouch practice management, part of your custom DPC plan, charges members automatically every month with no clearinghouse needed, so there are no claims to chase and no separate billing app to pay for.
Automatic monthly charges
Keep each member's card on file and charge it automatically every month, with statements and payment history in the same system as the chart.
Individual, family & employer plans
Set different membership prices for individuals, families and children, and invoice employers for the employees they enroll.
Hybrid practices, too
Seeing some insurance patients alongside your members? OneTouch also handles insurance billing, eligibility and claims on the plans that include it.
Adding providers and locations
As a DPC practice grows, panels get split across physicians, nurse practitioners and physician assistants, and sometimes across offices. OneTouch keeps every provider, location and member in one system, so a member seen by any clinician has a complete chart, and billing runs in the same place.
Pricing is per provider, with lower practice management rates for nurse practitioners and physician assistants. See how OneTouch works for medical groups →
- Multiple providers and locations in one system
- Unlimited staff users
- Membership, employer and cash-pay billing together
- Per-provider pricing with lower PM rates for NPs and PAs
- Free data import from most other EMRs
Questions DPC practices ask
Can OneTouch handle DPC membership billing?
Yes. OneTouch practice management charges each member's card on file automatically every month and supports different prices for individual, family and child memberships, with no clearinghouse needed for cash-pay practices.
How is a DPC practice priced?
DPC practices get a custom plan built around how they work: a Bronze or Silver EMR plan for each provider, plus practice management for membership billing and telehealth as needed. Request a demo and we’ll put together a quote for your practice.
Can we bill employers for their employees' memberships?
Yes. You can invoice employers for the employees they enroll and keep each company's members organized in one place.
Can patients request appointments online?
Yes. Patients can request appointments online, and automated SMS and email reminders and confirmations keep visits on track.
Can we dispense medications in the office?
Yes. You can dispense medications at the visit and track your in-office inventory in the same system.
How hard is it to switch from our current EMR?
We import data from most other EMRs at no charge, typically in 5–7 business days. The EMR can be live within a few weeks, and practice management and membership billing in 30–45 days.
Why DPC practices choose OneTouch EMR
Many DPC practices end up stitching together an EHR, a membership billing tool and other apps, paying for each one and moving between them all day.
OneTouch EMR brings charting, membership billing, employer contracts and dispensing into one system, built by a practicing physician for independent practices and growing groups. It's ONC-certified, and our support team is available by phone and email.
Ready to see OneTouch EMR in action?
Book a free, personalized demo and see how OneTouch can be set up for your direct primary care practice.